Privacy Policy

Last updated: September 2026

S&K Group Holdings Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle your personal data when you use sk-group.uk or get in touch with us.

1. Who we are

S&K Group Holdings Limited is registered in England & Wales (company number 16703925), registered office Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG. We are the data controller for the personal data we hold about you. You can reach us at info@sk-group.uk or 0800 088 6341.

2. Information we collect

• Information you give us — when you complete a quote or contact form, or use our live chat: your name, email address, phone number, postcode or address and the details of your enquiry.
• Information collected automatically — when you browse the site we may collect your device and browser information, IP address, the pages you visit and similar usage data through cookies and analytics.

3. How we use your information

• To respond to your enquiry and prepare quotations.
• To arrange and carry out surveys and works, and to deliver our products and services.
• To manage our relationship with you and run and improve our website and business.
• To comply with our legal obligations.

4. Our lawful bases

We rely on your consent (for example, live chat and non-essential cookies), the performance of a contract (to provide the services you ask for), our legitimate interests (to run and improve our business) and legal obligation where applicable.

5. Sharing your information

We do not sell your personal data. We share it only with trusted providers who help us operate, including our website host (Netlify), our contact-form providers (FormSubmit and Web3Forms), our live-chat provider (Tawk.to) and our analytics provider (Google Analytics). These providers process data on our behalf under appropriate safeguards. We may also disclose information where required by law.

6. Cookies

Our site uses cookies and similar technologies:

• Essential cookies that make the site work.
• Live-chat cookies set by Tawk.to to run our chat widget.
• Analytics cookies that help us understand how visitors use the site.

You can accept or decline non-essential cookies using the banner shown on your first visit, and you can control or delete cookies at any time through your browser settings. Disabling some cookies may affect how the site works.

7. How long we keep your information

We keep personal data only for as long as necessary for the purposes set out above, to provide our services, and to meet legal, accounting or reporting requirements.

8. Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to our processing of your personal data, and to data portability. To exercise any of these rights, contact us at info@sk-group.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect your personal data. No transmission over the internet is completely secure, but we work to keep your information safe.

10. Changes to this policy

We may update this policy from time to time. The current version will always appear on this page.

11. Contact us

S&K Group Holdings Limited, Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG. Email info@sk-group.uk, phone 0800 088 6341.